Anglian Water's @one Alliance
Conflict Management Training
Supporting 90 frontline operatives with conflict management training across the Anglian Water's @one Alliance
According to recent industry research, 45% of construction workers in the UK reported experiencing workplace conflict within the last twelve months. As working environments become increasingly fast-paced and customer-facing, ensuring frontline teams feel confident, supported and equipped to manage challenging situations has never been more important.
With this in mind, 90 operatives from across the @one Alliance recently took part in a comprehensive Conflict Management Training programme, delivered over three days as part of the Alliance’s continued commitment to investing in the wellbeing, safety and professional development of its people.
Supported through funding from Anglian Water, the programme was designed to strengthen awareness around workplace conflict while providing colleagues with practical tools and techniques to confidently manage and de-escalate difficult situations. The training also reinforced the importance of creating safe, respectful and professional working environments across the Alliance.
The sessions were delivered by Minerva Elite Performance, who brought extensive expertise and real-world insight to the programme. Through a combination of guidance, practical techniques and scenario-based learning, colleagues explored a range of communication methods, conflict resolution strategies and behavioural approaches aimed at helping teams respond calmly, professionally and effectively in challenging situations.
For many operatives, these are situations they may encounter while working on-site, interacting with members of the public or operating in busy and high-pressure environments. By providing dedicated training opportunities like this, the Alliance is helping to ensure teams feel empowered to approach these interactions with greater confidence, professionalism and understanding.
Investing in programmes such as Conflict Management Training not only supports the personal development and resilience of individuals, but also contributes to the wider wellbeing of the workforce. Creating positive working environments where colleagues feel safe, supported and valued remains a key priority across the Alliance, and initiatives such as this play an important role in strengthening team culture and day-to-day collaboration.
The training programme also highlights the value of collaboration with trusted external partners and stakeholders. By working closely with organisations such as Minerva Elite Performance, alongside continued support from Anglian Water, the Alliance is able to deliver meaningful development opportunities that create a lasting impact across operational teams.
As the Alliance continues to invest in its people, programmes such as this remain an important part of building confident, capable and professional teams that are well-equipped to support one another, deliver excellent customer service and maintain safe and respectful working environments across every area of operations.
The conversation around conflict management and positive workplace culture will also continue in June, when senior leaders from across embedded and strategic alliances come together to further explore how these principles can be embedded across operations, helping everyone become safer every day.
A huge thank you and well done goes to Abigail Tucker, Amy Johnson and Mick Damen for organising and coordinating such a well-executed programme, alongside the continued support provided by the Safety, Health, Environment & Quality (SHEQ) team throughout.
#oneAlliance #AnglianWater #SHEQ #SaferEveryDay
For More Information, contact us at https://anglianwatercareers.co.uk/one-alliance/
Civil Engineer
Apply NowJoin the @one Alliance – a collaborative partnership of eight industry‑leading companies (Anglian Water, Balfour Beatty, Barhale, Binnies, MMB, MWH Treatment, Skanska, and SWECO) delivering over half of Anglian Water’s capital investment programme. As we prepare for the challenges and opportunities of AMP8, we’re looking for talented individuals to help us shape the future of water infrastructure.
At Anglian Water, we’re Always Exploring – ensuring we remain competitive, attractive, and rewarding for both existing and prospective employees. By Doing The Right Thing, we’re committed to recognising and rewarding our people fairly and transparently, while Building Trust through a culture that prioritises health, safety, and wellbeing.
Your Purpose
As a Civil Engineer within one of our four business units, you’ll create and develop value-driven civil designs that achieve our capital investment programme outcomes and deliver value.
Under the direction of the Project Design Manager, you’ll deliver a range of Civil Engineering projects which not only continues to provide the region with safe drinking water, but be involved in pioneering and environmentally- focussed work which enhances our region’s prosperity now and in years to come.
What You’ll Be Doing
- Production of civil designs, calculations and specifications for water-sector assets, design schedule and specify pipes, including ductile iron, steelwork and plastic.
- Working within multi-discipline design teams to produce designs which are on time, within budget and meet the required standards, liaising with stakeholders including Operations, contractors, and suppliers along the way.
- Drive excellence in Health and Safety in design by eliminating hazards and reducing risks during design whilst complying with Alliance CDM procedures.
- Progress projects from feasibility stage through detailed design to construction.
- Undertake site visits to assess current condition of our assets for feasibility studies, reports and provide survey data for integration of the asset into our design solution.
- Provide support to update existing, and increase the number of, Standard Products that are used within our design solutions on a repeatable basis.
- Identify and promote opportunities to meet the project digital, sustainability, innovation and people objectives.
About You
You will ideally have:
- BEng or MEng/MSc Degree in Civil or Structural Engineering, ideally working towards attaining Chartered Engineer status
- Good knowledge and experience of undertaking structural calculations for various concrete structures, and demonstrable experience in undertaking design of various civil engineering structures
- Experience with relevant engineering design software packages
- Confident in the utilisation of British Standards and Eurocodes and have the ability to interpret ground investigation reports to enable you to design the correct solution
- Team work and collaboration skills
- Strong reporting writing and data analysis skills
- Ability to professionally challenge current ways of working and suggests new approaches
Depending on your skills, experience, and interests, you could be aligned to one of our four business units:
Place Based Thinking
The Place Based Thinking team delivers some of the largest and most complex projects across the @one Alliance. Made up of six Senior Project Manager teams, we oversee 19 catchments, covering key sites such as Whitlingham, Flag Fen, Great Billing, Cotton Valley, Bedford, Colchester, and Ipswich Cliff Quays. These projects involve managing all parts of the network from rising and gravity mains, pumping stations, high spilling overflows, and water recycling centres.
Water
The Water Business Unit provides strategic support across the clean water network, covering both system performance and infrastructure planning. We assess the future hydraulic state of the network in response to population growth and increased demand, support the design and delivery of capital and infrastructure schemes to ensure hydraulic resilience, and work with optimisation teams to enhance overall network efficiency.
Water Recycling (East and West)
Our Water Recycling Business Unit, split into East and West regions, is responsible for the collection, conveyance, and treatment of wastewater across an extensive network. We operate over 76,000 km of sewerage infrastructure and 1,163 treatment centres, ensuring safe and sustainable discharge to the environment while driving innovation and environmental performance.
Why Join Us?
This is a fantastic opportunity to work with one of the UK’s most successful capital delivery alliances. You’ll have the chance to contribute to cutting‑edge projects that shape the future of water infrastructure, working alongside a team of experts across various disciplines. We offer a culture that values innovation, continuous learning, and professional growth, with a focus on delivering sustainable solutions that make a positive environmental impact.
At Anglian Water’s @one Alliance, we believe in being Safer Every Day
Safety is at the heart of everything we do. Being Safer Every Day means making positive choices, moment by moment, to protect ourselves and those around us. We create a culture where health, safety and wellbeing come first.
Together, we will be the change