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AUMA Actuators Limited Celebrates Service Level Agreement 10 Year Anniversary with Anglian Water

AUMA Actuators Limited is celebrating the 10-year anniversary of its Service Level Agreement (SLA) with Anglian Water

By: AUMA

Published: March 11, 2026

AUMA Actuators Limited Celebrates Service Level Agreement 10 Year Anniversary with Anglian Water

AUMA Actuators Limited is celebrating the 10-year anniversary of its Service Level Agreement (SLA) with Anglian Water, a partnership that has delivered measurable operational benefits through the rapid supply, repair and refurbishment of electric actuators across the water and wastewater network.

Introduced to streamline asset replacement and minimise operational downtime, the SLA provides Anglian Water technicians with a structured, repeatable process for actuator replacement. From initial contact through to dispatch, each case is logged and managed by AUMA, ensuring full traceability and technical accuracy. Once actuator and drive nut details are confirmed, replacement units are dispatched to site within an average of 72 hours using dedicated SLA recyclable wooden crates.

The agreement has enabled the replacement, repair or refurbishment of electric actuators, significantly reducing asset downtime, vehicle movements and site disruption. The use of pre-defined procedures and standardised documentation has improved efficiency for field engineers and asset management teams, while supporting Anglian Water’s wider safety and environmental objectives.

Paul Hopkins, Managing Director, AUMA Actuators Limited says:

“This Service Level Agreement was designed around the realities of operating critical water assets, such as speed, accuracy and safety. Ten years on, the fact that more than 1,500 actuators have been replaced or refurbished within an average 72-hour timeframe shows how a well-structured partnership can deliver real operational value for water engineers on the ground.”

A key contributor to the success of the SLA has been AUMA’s modular actuator design. Modular construction allows actuators to be adapted to site-specific requirements while maintaining standardisation across installations. This approach simplifies maintenance, reduces intervention time and supports fast-track delivery, all critical factors in live operational environments.

The SLA has also evolved to reflect improvements in logistics and sustainability. Dedicated wooden SLA crates have improved handling, reduced waste and supported safer site practices. The agreement continues to provide Anglian Water with a flexible and responsive solution that aligns with current AMP objectives and provides a future-ready platform for smart network development.

Paul Hopkins concludes:

“As the water industry faces increasing pressure to improve resilience, efficiency and safety, the long-standing collaboration between AUMA Actuators Limited and Anglian Water demonstrates the value of structured service partnerships built around engineering practicality and operational performance.”

For More Information, contact us at https://www.auma.co.uk

Profox actuators - Courtesy of AUMA Actuators Limited

Profox actuators - Courtesy of AUMA Actuators Limited

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Minworth STW is Severn Trent Water’s largest sewage treatment works and serves a population equivalent of 1.75 million from Birmingham with full flow to treatment of 1,070Ml/d. The works treats sludge arising from a population equivalent of 2.3 million which is made up of indigenous sludge plus imported sludge from the nearby Coleshill STW and […]

Mogden STW (2017)

Mogden Sewage Treatment Works is the second largest in the UK. The first phase was built between 1931 and 1935 at a cost of £1.7 million and covers an area of 55 hectares. The facility treats wastewater from a population equivalent of 1.9 million across a 60 square mile catchment area of north and west […]

Whitburn Spill Reduction (2017)

Northumbrian Water is required to provide investment to reduce spills at Whitburn and St Peter’s, Sunderland in order to comply with the requirements of the Urban Waste Water Treatment Directive (UWWTD) by December 2017. Sunderland (north) is an urban catchment of predominantly residential properties and is home to Sunderland’s Blue Flag award winning beaches at […]

Wicklow Wastewater Upgrade Bundle (2017)

County Wicklow is situated on the east coast of Ireland, south of Dublin. Kilcoole WwTP is located off Sea Road and the surrounding topography is agricultural farmland. The WwTP at Kilpedder is a bordered by woodlands and private dwellings, while access to Redcross WwTP is by a caravan park in Redcross. All three sites are […]

Beckton STW (2016)

In May 2015 Thames Water Operations identified emergency works on Activated Sludge Plant (ASP) 2 at Beckton STW in east London. The work was necessary to address the asset health and resilience of the treatment works, meet performance commitments and ensure satisfactory sludge disposal. The project was a fast track design and implementation with early […]

Farlington WTW (2016)

Portsmouth Water’s Farlington WTW dates back to 1909 and provides potable water to more than 280,000 people and many businesses in the Portsmouth and Havant area. Farlington’s supply is derived from the springs, which are believed to be the largest spring source in Europe. Raw water is chlorinated at the spring source pumping stations. At […]

AUMA Actuators Limited Celebrates Service Level Agreement 10 Year Anniversary with Anglian Water

AUMA Actuators Limited is celebrating the 10-year anniversary of its Service Level Agreement (SLA) with Anglian Water

New strategic appointment strengthens sales team at AUMA Actuators Limited

AUMA Actuators Limited is further consolidating its position as a leading approved framework supplier of electric actuators for valve automation to all of the UK’s water utility companies with the strategic appointment of a new key accounts manager.

AUMA Launches New Advanced Battery Backup Solution with Integrated Diagnostics for Actuator Reliability

AUMA Actuators Limited has introduced a new battery backup system engineered to maintain actuator operation during mains power loss. The solution is designed to meet the stringent reliability and performance requirements of critical industries, including water treatment, energy, and process control.

AUMA Secures Primary Supplier Framework with Severn Trent Water to Support AMP8 Delivery

AUMA Actuators Limited has been awarded Primary Supplier status on its new framework agreement with Severn Trent Water for the supply, maintenance, and support of electric actuators following a rigorous competitive procurement process.

Coarse Screen Outlets at Thames Water’s Beckton STW Get Upgrade with AUMA Variable Speed Actuators

AUMA Actuators Limited’s high-performance, variable speed electric actuators have been installed as part of an upgrade to coarse screen outlets at Thames Water's Beckton Sewage Treatment Works in the east London Borough of Newham - one of the largest sewage treatment works in Europe.

Actuator Modularity Saves Weeks in Supply and Makes Site Work Safer and More Efficient

Modular design of products is a powerful way to cut costs, speed delivery and increase flexibility. AUMA actuators have modules that can remain separate right up to the installation stage, potentially cutting weeks from both the delivery schedule and time spent on site.

Variable speed actuation and calm networks

A practical example at South West Water’s Network Training Centre

AUMA Actuators celebrates best ever trading year through major UK water industry success

AUMA Actuators Limited is celebrating another record trading year, having secured framework agreements with all of the UK’s major water companies. This milestone solidifies AUMA’s position as a leading provider of electric valve actuators to the UK’s water and wastewater industry.

AUMA fast-tracks actuator delivery for Yorkshire Water project

AUMA Actuators Limited has successfully completed the fast-track delivery and installation of a range of electric actuators at Yorkshire Water’s Calder Vale Wastewater Treatment Works (WwTW) near Wakefield.

AUMA Launches New, User-Friendly Website and Online Knowledge Base

AUMA Actuators Limited, a leading manufacturer of electric actuators and valve control systems, announces the launch of its newly designed website and Knowledge Base.

AUMA Wins Actuator Supply Framework with United Utilities

A framework for the supply of electric actuators has been won by AUMA Actuators Limited following a competitive tendering process issued by water and wastewater services provider United Utilities.

AUMA Expands its Retrofit Services for Actuators

Under the motto “Fit for the digital future” actuator company AUMA is enhancing its range of service offerings. The AUMA Retrofit Service helps plant designers and operators upgrade their existing plants with state-of-the-art, high-performance valve actuation technology, improving plant performance and reducing operating costs.

AUMA Actuators Secures Framework with Southern Water

AUMA Actuators Limited (AUMA UK), a world leader in electric valve actuation technology, has added Southern Water to its growing list of successful frameworks with major UK water companies

The Cromford Waterpower Project

AUMA helps water power return to Derbyshire’s Cromford Mills World Heritage Site

AUMA Actuators Adds Scottish Water Framework to Growing List of Successes

Scottish Water, providing drinking water to 2.46 million households and 150,000 business customers in Scotland, has awarded a framework for the supply and service of electric actuators to AUMA Actuators Limited (AUMA UK), a world leader in electric valve actuation technology.

New AUMA Actuators Keep Water in Welsh Town’s Taps Flowing

Water supplies to over 3,000 residents in the Welsh seaside town of Tywyn will continue to flow uninterrupted thanks to new state-of-the-art, remotely controlled electric actuators installed by AUMA Actuators Limited.

AUMA Goes Green with Commitment to Net Zero

Investment in a range of renewable energy technologies by an electrical actuator supplier based near Bristol is reaping returns through reduced energy costs and meeting sustainability goals, saving over 236 tons of CO2 and generating more than 420 MWh of energy

AUMA Actuator Upgrade at Anglian Water's North Walsham WTW

An AUMA actuator that was originally installed back in the 1980s, when big hair was the style of the day and new romantic bands like Duran Duran and Spandau Ballet were top of the charts, has been replaced after over 40 years in service

Thames Water chose AUMA Actuators for Hampton WTW

Thames Water has selected AUMA Actuators Limited to upgrade a pair of actuators situated off an access road to a yacht club near the company’s Hampton WTW - one of Thames Water’s largest sites built in the 1850s0s

AUMA Actuators' SLA with Anglian Water's Extended to 2028

AUMA Actuators Limited (AUMA UK), a world leader in electric valve actuation technology, has successfully extended its Service Level Agreement (SLA) with Anglian Water until 2028

AUMA Actuators' Commit to Continued Fast-Track Actuator Delivery

A UK-based supplier to the water industry is committed to fast-track product delivery for customers that sees UK stock actuators despatched within five working days from receipt of order

AUMA Actuator Installation at Old Windsor STW

A sewage treatment works that sits on an island in the middle of the River Thames, which was once the site of an important palace of the Saxon Kings, is now home to a new automated AUMA actuator installation

New Remote Control Actuators for Oxford STW CHP System

AUMA Actuators Limited installed eight new SQ10 open/close actuators with AC01.2 microprocessor-based controls, featuring a wide range of operating functions at Thames Water’s Oxford STW

AUMA Actuators Wins 2-Year Service & Actuator Repair Framework with United Utilities

AUMA UK’s new framework with United Utilities covers provision for the maintenance and repair of a wide range of actuators - both on and off site - as well as technical and telephone support, and training